Wednesday, March 18, 2009

Printer is printing out Coded text


Summary
The printer appears to be printing out code (garbage or Junk) instead of text.





Cause
When users moved from Office 2003 to Office 2007 the printer would start to print code. MS Office 2007 dose not utilize the PCL 5e driver properly. This is particually true with HP Laserjet P2015 printers.

Solution
Go to hp.com and down load and install the either the PCL6 or PostScript driver for the printer.
Downloaded and installed the PCL6 or PostScript HP driver from HP.com




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